인텔리전스 원천으로서 브랜드 미디어 유형화 연구

Subtitle
태블릿 PC 시장 브랜드 미디어 사례 연구
Alternative Title
Investigating Four Types Of Brand-Related Media As A Source Of Intelligence
Author(s)
박상현
Alternative Author(s)
Sanghyun Park
Advisor
이성주
Department
일반대학원 인공지능학과
Publisher
The Graduate School, Ajou University
Publication Year
2021-08
Language
kor
Keyword
brand related mediabrand related media typologymedia typologysocial mediauser generated contents
Abstract
Today’s globalized business environment has made business demands more dynamic and complex than ever. Accordingly, companies have confirmed that customer demands emanate from brand related media, whose importance they have recognized as being important. There are many studies about extracting market needs from brand related media. However, the research focuses on these processes and is limited to specific platforms. Limitations arise when diverse types of brand related media exist, due to processes being limited to a specific platform. Therefore, we categorized these platforms by ‘openness’ and ‘interactivity’ and tested the differences in their underlying market needs information with a quantitative approach. We also proposed "subjectivity", "topic diversity", and "tacit knowledge sharing" to evaluate the characteristics of each brand related media, and set hypotheses based on these. We collected BRM-specific data for the experiment and performed hypothesis testing to derive quantitative results. Part-of-speech tagging, named-entity recognition, and lexicon-based sentiment analysis were applied as methodologies. Finally, we discussed the difference between the four BRM-specific information characteristics and the appropriate BRM utilization method for extracting intelligence from the standpoint of a company.
URI
https://dspace.ajou.ac.kr/handle/2018.oak/20511
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Graduate School of Ajou University > Department of Artificial Intelligence > 3. Theses(Master)
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