repository
개인주의-집단주의 성향 및 정서지능에 따른 갈등해결 유형 연구
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.advisor | 박호환 | - |
| dc.contributor.author | 이윤정 | - |
| dc.date.accessioned | 2018-11-08T07:48:55Z | - |
| dc.date.available | 2018-11-08T07:48:55Z | - |
| dc.date.issued | 2009-08 | - |
| dc.identifier.other | 10273 | - |
| dc.identifier.uri | https://dspace.ajou.ac.kr/handle/2018.oak/7274 | - |
| dc.description | 학위논문(석사)--아주대학교 경영대학원 :경영일반MBA,2009. 8 | - |
| dc.description.abstract | 본 연구에서는 개인주의-집단주의 성향으로 측정한 개인의 성향 차이 및 개인별 정서지능의 차이가 갈등해결방법 유형과 어떠한 관계가 있는지를 분석하고자 한다. 이를 통하여 개인이 조직에서 적응할 때, 특히 서로 다른 문화적 배경을 가진 다문화 구성원이 조직에 적응할 때 효과적인 갈등관리 방안에 대한 시사점을 도출해내고자 하는데 연구의 목적이 있다. 또한 한국인 및 외국인을 대상으로 연구를 진행함으로써 개인의 성향과 갈등해결 유형과의 관계에서 국적에 따라 상이한 점이 나타나는지를 비교 분석하고자 한다. | - |
| dc.description.tableofcontents | 제 1 장 서론 ·············································································· 1 제 1 절 문제의 제기와 연구의 목적 ····································· 1 1. 문제의 제기 ······································································ 1 2. 연구의 목적 ······································································ 3 제 2 절 연구의 방법 및 논문의 구성 ··································· 4 1. 연구의 방법 ······································································ 4 2. 논문의 구성 ······································································ 5 제 2 장 문헌연구 및 이론적 고찰 ············································· 6 제 1 절 개인주의-집단주의에 대한 이론적 고찰 ················· 6 1. 개인주의-집단주의의 개념 ·········································· 6 2. 개인주의-집단주의에 관한 선행연구 ·························· 7 제 2 절 정서지능에 대한 이론적 고찰 ·································· 9 1. 정서지능의 개념 ······························································ 9 2. 정서지능의 구성요소 ····················································· 10 3. 정서지능의 측정도구 ····················································· 14 제 3 절 갈등관리에 대한 이론적 고찰 ································· 17 1. 갈등의 개념 ····································································· 17 2. 갈등의 원인 ······································································ 18 3. 갈등해결 유형 ·································································· 19 제 3 장 실증연구의 설계 ···························································· 23 제 1 절 연구의 모형과 가설 ·····················································23 1. 연구 모형의 설계 ····························································· 23 2. 가설 설정 ·········································································· 24 제 2 절 변수의 조작적 정의 ··················································· 26 1. 독립변수 ··········································································· 26 2. 종속변수 ··········································································· 29 제 3 절 조사 방법과 표본의 구성 ·········································· 32 1. 조사 방법 ·········································································· 32 2. 조사 개요 및 표본의 구성 ··········································· 33 제 4 장 실증분석 결과 ······························································ 38 제 1 절 기술통계 및 측정 신뢰도 ········································· 38 1. 변수의 구성 타당성 및 신뢰도 ······································ 38 2. 변수의 기술 통계량 및 상관관계 ································· 41 제 2 절 연구가설의 검증 ························································ 44 1. 실증분석 결과 ································································· 44 2. 실증분석 결과의 요약 ···················································· 59 제 5 장 결론 ················································································ 61 제 1 절 연구의 요약 및 의의 ················································· 61 1. 연구결과의 요약 ····························································· 61 2. 연구의 의의 ····································································· 65 제 2 절 연구의 한계 및 제언 ················································· 66 참고문헌 ························································································ 67 부록 1. 국문설문지 ············································································· 79 2. 영문설문지 ············································································· 81 3. 중문설문지 ············································································· 88 Abstract ··························································································94 |<표 2-1> 정서지능의 3영역 10요소 모형(1990) ····················· 11 <표 2-2> 수정된 정서지능의 4영역 4수준 모형(1997) ·········· 12 <표 2-3> Goleman의 정서지능의 5가지 구성요소(1995) ······ 13 <표 2-4> 정서지능 측정도구 비교 ·············································· 16 <표 2-5> 갈등의 정의 ·································································· 17 <표 3-1> 집단주의 성향 설문항목 ·············································· 26 <표 3-2> 개인주의 성향 설문항목 ············································· 27 <표 3-3> 정서지능 설문항목 ······················································ 28 <표 3-4> 경쟁형(Competing) 설문항목 ·································· 29 <표 3-5> 협조형(Collaborating) 설문항목 ······························ 30 <표 3-6> 타협형(Compromising) 설문항목 ······························30 <표 3-7> 회피형(Avoiding) 설문항목 ········································· 31 <표 3-8> 순응형(Accommodating) 설문항목 ·························· 31 <표 3-9> 설문의 구성 ·····································································32 <표 3-10> 설문지의 배포 및 회수현황 ······································ 34 <표 3-11> 성별 응답자 분포 ························································· 34 <표 3-12> 연령별 응답자 분포 ····················································· 35 <표 3-13> 결혼유무별 응답자 분포 ············································ 35 <표 3-14> 학력별 응답자 분포 ···················································· 35 <표 3-15> 국적에 따른 대륙별 응답자 분포 ······························ 36 <표 3-16> 종교에 따른 대륙별 응답자 분포 ······························ 36 <표 3-17> 거주형태에 따른 분포 ················································ 37 <표 3-18> 외국에서의 체류경험에 따른 분포 ··························· 37 <표 3-19> 설문지 언어별 응답자 분포 ······································· 37 <표 4-1> 개인주의-집단주의 성향에 대한 요인분석 ··············· 39 <표 4-2> 정서지능에 대한 요인분석 ·········································· 40 <표 4-3> 변수들의 Cronbach's ɑ 계수 ···································· 40 <표 4-4> 변수들의 기술통계량 ··················································· 41 <표 4-5> 변수들의 상관관계(Pearson 상관계수) ···················· 42 <표 4-6> 개인주의, 집단주의, 정서지능과 갈등해결유형과의 관계(회귀분석) ··· 45 <표 4-7> 경쟁형 갈등해결 유형의 각 국적별 차이(회귀분석) ··· 47 <표 4-8> 협조형 갈등해결 유형의 각 국적별 차이(회귀분석) ··· 48 <표 4-9> 타협형 갈등해결 유형의 각 국적별 차이(회귀분석) ··· 49 <표 4-10> 회피형 갈등해결 유형의 각 국적별 차이(회귀분석) ··· 50 <표 4-11> 순응형 갈등해결 유형의 각 국적별 차이(회귀분석) ··· 52 <표 4-12> 성별에 따른 변수 값의 차이(t-test) ························ 54 <표 4-13> 연령에 따른 변수 값의 차이(ANOVA) ····················· 54 <표 4-14> 종교에 따른 변수 값의 차이(ANOVA) ··················· 55 <표 4-15> 국적에 따른 변수 값의 차이(ANOVA) ··················· 56 <표 4-16> 국적에 따른 변수 값의 차이-한국인(ANOVA) ····· 57 <표 4-17> 국적에 따른 변수 값의 차이-중국인(ANOVA) ····· 57 <표 4-18> 국적에 따른 변수 값의 차이-유럽인(ANOVA) ····· 58|<그림 2-1> Thomas와 Kilmann의 갈등관리유형 ·············· 20 <그림 3-1> 연구의 모형 ·························································· 23 <그림 5-1> 개인 성향과 갈등해결유형과의 관계 정리 ······ 63 | - |
| dc.language.iso | kor | - |
| dc.publisher | The Graduate School, Ajou University | - |
| dc.rights | 아주대학교 논문은 저작권에 의해 보호받습니다. | - |
| dc.title | 개인주의-집단주의 성향 및 정서지능에 따른 갈등해결 유형 연구 | - |
| dc.type | Thesis | - |
| dc.contributor.affiliation | 아주대학교 경영대학원 | - |
| dc.contributor.department | 경영대학원 경영일반MBA | - |
| dc.date.awarded | 2009. 8 | - |
| dc.description.degree | Master | - |
| dc.identifier.localId | 568031 | - |
| dc.identifier.url | http://dcoll.ajou.ac.kr:9080/dcollection/jsp/common/DcLoOrgPer.jsp?sItemId=000000010273 | - |
| dc.subject.keyword | 개인주의 | - |
| dc.subject.keyword | 집단주의 | - |
| dc.subject.keyword | 정서지능 | - |
| dc.subject.keyword | 갈등관리 | - |
- Appears in Collections:
- Special Graduate Schools > Graduate School of Business > General Management MBA > 3. Theses(Master)
- Files in This Item:
- There are no files associated with this item.
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.
-
- License
- STATISTICS
- Total Visit :3,296,375
- Total Download :1,737
- Today View :4,193
