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Antecedents to the Intention to Adopt E-Government Services by Public Servants in Malawi and the Moderating Effect of Donor Support
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.advisor | Ju Young Kang | - |
| dc.contributor.author | PATRICK WYSON ZIBA | - |
| dc.date.accessioned | 2018-11-08T08:28:45Z | - |
| dc.date.available | 2018-11-08T08:28:45Z | - |
| dc.date.issued | 2018-02 | - |
| dc.identifier.other | 26739 | - |
| dc.identifier.uri | https://dspace.ajou.ac.kr/handle/2018.oak/14169 | - |
| dc.description | 학위논문(석사)--아주대학교 일반대학원 :경영정보학과,2018. 2 | - |
| dc.description.tableofcontents | 1. INTRODUCTION 1 1.1 Background and Motivation 1 1.2 Overview of the Study 2 1.3 Organization of the Study 3 2. THEORETICAL BACKGROUND 4 2.1 Literature Review 4 2.1.1 Background to e-government in Malawi 4 2.1.2 Literatures of e-government 11 2.2 Research Framework 14 3. HYPOTHESES & RESEARCH MODEL 23 3.1 The Hypotheses of the Research Model 23 3.1.1 Subjective Norm (SN) 23 3.1.2 Attitude (ATU) 23 3.1.3 Perceived Behavior Control (PBC) 24 3.1.4 Environmental Context 25 3.1.5 Organizational Context 26 3.1.6 Human Expectancy Factors 28 3.1.7 Technological Context 29 3.2 Research Model 31 4. RESEARCH METHODOLOGY 33 4.1 Measurements 34 4.2 Main Survey 35 4.2.1 Users’ Profile 35 4.2.2 Main Survey 37 5. DATA ANALYSIS & RESULTS 38 5.1 Measurement Model 38 5.1.1 Reliability and Convergent validity 38 5.1.2 Discriminant validity 41 5.2 Structural Model 44 6. DISCUSSION 49 7. CONCLUSION 56 7.1 Theoretical Implications 56 7.2 Practical Implications 57 REFERENCES 59 APPENDIX A. The References of Questionnaire 76 APPENDIX B. Original Items of Questionnaire 83 APPENDIX C. Questionnaire 86 | - |
| dc.language.iso | eng | - |
| dc.publisher | The Graduate School, Ajou University | - |
| dc.rights | 아주대학교 논문은 저작권에 의해 보호받습니다. | - |
| dc.title | Antecedents to the Intention to Adopt E-Government Services by Public Servants in Malawi and the Moderating Effect of Donor Support | - |
| dc.type | Thesis | - |
| dc.contributor.affiliation | 아주대학교 일반대학원 | - |
| dc.contributor.department | 일반대학원 경영정보학과 | - |
| dc.date.awarded | 2018. 2 | - |
| dc.description.degree | Master | - |
| dc.identifier.localId | 800401 | - |
| dc.identifier.url | http://dcoll.ajou.ac.kr:9080/dcollection/jsp/common/DcLoOrgPer.jsp?sItemId=000000026739 | - |
| dc.subject.keyword | E-Government | - |
| dc.description.alternativeAbstract | Although many studies have been carried out on e-government adoption and/or intention to adopt, the focal point being on developing countries, Malawi’s e-government assessment, just like many African countries, has not really been done empirically. In addition, most of the studies missed out the obvious by ignoring some of the basic antecedents, that without them, the implementation of e-government would have been hard or impossible. To deal with these missing elements, this study focuses on the intention to adopt e-government services by public servants in Malawi, with the aim of examining the factors that affect e-government services adoption. Based on four theories; TOE Framework, Theory of Reasoned Action (TRA), Theory of Planned Behavior (TPB) and the Technology Acceptance Model (TAM), the study examines the intention to adopt e-government services both from the individual level and organizational level views. In addition, four categories of antecedents to the determinants of intention to adopt were identified; Technological Context, Organizational Context, Environmental Context and Human Expectancy Factors. One of the most influential antecedent to determinants of e-government services, is Donor Support and this is one of the item that has been identified as the missing element in most studies. To carry out this research, data was collected from 259 Malawian public servants using questionnaires. The Structural Equation Modelling was used to test the data that was collected. The results reveal that most of the antecedents to the determinants of the intention to adopt, significantly influenced the intention to adopt e-government services. In addition, the moderating effect of Donor Support on the relationship between E-Government Funding and Perceived Behavioral Control was significant in that as Donor Support increases, the weaker the effect of E-Government Funding on Perceived Behavioral Control. | - |
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- Graduate School of Ajou University > Department of Management Information Systems > 3. Theses(Master)
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